Travel Disruptions

Experiencing long wait times to speak with your TMC? Learn more about your options to navigate delays and cancellations. If you have had an issue with your TMC and wish to file a report post-travel, contact your local Transportation Management Office (TMO). The TMO may direct you to the appropriate Quality Assurance Evaluator (QAE), who monitors contractor performance.

Travel Management Company Assistance

Travel Management Companies (TMCs, or Commercial Travel Offices/CTOs as they're referred to in the Defense Travel System) arrange official travel on behalf of military and civilian travelers in accordance with DoD Instruction 5154. 31, Vol. 2 [whs.mil, PDF, 11 pages].

Contact Your TMC

You can find contact information for your TMC on your travel itinerary. If you need assistance after normal business hours, refer to the directory of TMCs below. Contact the TMC if:

  • An emergency or mission requirement demands short-notice travel (verbal orders of the Commanding Officer, or VOCO),
  • Official travel has begun and you need to make changes to your itinerary,
  • You need to return any unused paper tickets.

If travel has not yet begun, you can:

   Search     
Enter Search Value:
- without any prefix or suffix to find all records where a column contains the value you enter, e.g. Net
- with | prefix to find all records where a column starts with the value you enter, e.g. |Network
- with | suffix to find all records where a column ends with the value you enter, e.g. Network|
- with | prefix and suffix to find all records containing the value you enter exactly, e.g. |Network|

Click any column header to sort table data.
Servicing TMCCommands ServicedPhone (Toll Free/After-Hours)Phone (Collect)FAX2MailEmail
63rd Regional Support Command (RSC)63rd Regional Support Command (RSC)800-828-8712703-682-0933866-554-2392arcom63@cwtsato.com
63rd Regional Support Command (RSC)Presidio of Monterey DLIFLC800-828-8712703-682-0933866-554-2392arcom63@cwtsato.com
Aberdeen Proving Grounds (APG)Fort Meade800-300-8731703-682-7248855-568-8902aberdeen@cwtsato.com
Aberdeen Proving Grounds (APG)Foreign Counter Intelligence800-300-8731703-682-7248855-568-8902aberdeen@cwtsato.com
Aberdeen Proving Grounds (APG)Aberdeen Proving Grounds (APG)800-296-3074703-682-7203855-568-8902aberdeen@cwtsato.com
Aberdeen Proving Grounds (APG)Fort Detrick800-296-3074703-682-7203855-568-8902aberdeen@cwtsato.com
Aberdeen Proving Grounds (APG)Picatinny Arsenal800-296-3074703-682-7203855-568-8902aberdeen@cwtsato.com
Aberdeen Proving Grounds (APG)USPFO MaryLand800-296-3074703-682-7203855-568-8902aberdeen@cwtsato.com
Aberdeen Proving Grounds (APG)USPFO New Jersey800-296-3074703-682-7203855-568-8902aberdeen@cwtsato.com
Aberdeen Proving Grounds (APG)USPFO Delaware800-296-3074703-682-7203855-568-8902aberdeen@cwtsato.com
Army National Guard (HQ)Army National Guard (HQ)877-245-3256703-682-7224855-452-4879armynagu@cwtsato.com
COE Alaska (Elmendorf)COE Alaska (Elmendorf)877-567-7925703-682-7219844-771-4270coe.ang@cwtsato.com
COE WinchesterCOE Winchester800-265-9893703-682-7208877-304-0477coeusata@cwtsato.com
Fort BelvoirFort Belvoir866-480-0659703-682-7249866-228-2421ftbelmain@cwtsato.com
Fort BelvoirMilitary Intelligence RC866-480-0659703-682-7249866-228-2421ftbelmain@cwtsato.com
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   Search     
Enter Search Value:
- without any prefix or suffix to find all records where a column contains the value you enter, e.g. Net
- with | prefix to find all records where a column starts with the value you enter, e.g. |Network
- with | suffix to find all records where a column ends with the value you enter, e.g. Network|
- with | prefix and suffix to find all records containing the value you enter exactly, e.g. |Network|

Click any column header to sort table data.
Base or CommandStatePhoneTravel Management Company
MEPS - ALBANYNY833-946-2853CI Travel
MEPS - ALBUQUERQUENM833-946-2851CI Travel
MEPS - AMARILLOTX833-969-3401CI Travel
MEPS - ANCHORAGEAK833-415-1750CI Travel
MEPS - ATLANTAGA833-415-1762CI Travel
MEPS - BALTIMOREMD833-692-0531CI Travel
MEPS - BECKLEYWV833-969-3411CI Travel
MEPS - BOISEID833-692-0524CI Travel
MEPS - BOSTONMA833-692-0529CI Travel
MEPS - BUTTEMT833-946-1585CI Travel
MEPS - CHARLOTTENC833-946-2467CI Travel
MEPS - CHICAGOIL877-647-0088CI Travel
MEPS - CLEVELANDOH833-946-2858CI Travel
MEPS - COLUMBUSOH833-946-2859CI Travel
MEPS - DALLASTX833-969-3402CI Travel
Page 1 of 5First   Previous   [1]  2  3  4  5  Next   Last   
   Search     
Enter Search Value:
- without any prefix or suffix to find all records where a column contains the value you enter, e.g. Net
- with | prefix to find all records where a column starts with the value you enter, e.g. |Network
- with | suffix to find all records where a column ends with the value you enter, e.g. Network|
- with | prefix and suffix to find all records containing the value you enter exactly, e.g. |Network|

Click any column header to sort table data.
Travel AreaBase/Command or Location(s)StatePhoneFAXEmailTMC
SBTA-1 AIR FORCEBARKSDALE AFBLA833-801-0838833-801-0831 CI Travel
SBTA-1 AIR FORCECAPE CANAVERAL SFSFL833-801-0836833-801-0829 CI Travel
SBTA-1 AIR FORCEPATRICK SFBFL833-801-0836833-801-0829 CI Travel
SBTA-1 AIR FORCEPETERSON SFBCO833-801-0835833-801-0828 CI Travel
SBTA-1 AIR FORCEUS SPACE COMMANDCO833-801-0835833-801-0828 CI Travel
SBTA-1 AIR FORCESCHRIEVER SFBCO833-801-0835833-801-0828 CI Travel
SBTA-1 AIR FORCEUSAF ACADEMYCO833-801-0834833-801-0827 CI Travel
SBTA-1 AIR FORCEBUCKLEY SFBCO833-801-0791833-801-0786 TRAVCO (Subcontractor of CI Travel)
SBTA-1 AIR FORCELOS ANGELES AFBCA833-801-0790833-801-0785 TRAVCO (Subcontractor of CI Travel)
SBTA-1 AIR FORCEMALMSTROM AFBMT833-801-0789833-801-0784 TRAVCO (Subcontractor of CI Travel)
SBTA-1 AIR FORCETUCSON ANGAZ833-801-0788833-801-0783 TRAVCO (Subcontractor of CI Travel)
SBTA-2 USMCMARFORRES- NEW ORLEANSLA640 206-1528844 496-8400 CI Travel
SBTA-2 USMCUSMC - BARSTOWCA640-206-1369844 401 9224 CI Travel
SBTA-2 USMCMCAS YUMAAZ640 206-1364844 401-7975 CI Travel
SBTA-3 AIR FORCEARNOLD AFBTN855-888-4989  CI Travel
Page 1 of 6First   Previous   [1]  2  3  4  5  6  Next   Last   
   Search     
Enter Search Value:
- without any prefix or suffix to find all records where a column contains the value you enter, e.g. Net
- with | prefix to find all records where a column starts with the value you enter, e.g. |Network
- with | suffix to find all records where a column ends with the value you enter, e.g. Network|
- with | prefix and suffix to find all records containing the value you enter exactly, e.g. |Network|

Click any column header to sort table data.
Travel AreaBase or CommandLocationTravel Management CompanyPhone
DTA 5 AIR FORCE(WI CALL CENTER) FT. MCCOYWICWTSato Travel855-794-4923
DTA 5 AIR FORCE(TX CALL CENTER) SATTXCWTSato Travel855-794-4927
DTA 5 AIR FORCEANDREWS AFBMDCWTSato Travel800-705-7286
DTA 5 AIR FORCEANG AIR GUARD PRPRCWTSato Travel800-859-7286
DTA 5 AIR FORCETENNESSEE ANGTNCWTSato Travel800-641-2968
DTA 5 AIR FORCE(MI CALL CENTER) TACOMMICWTSato Travel855-794-4922
DTA 5 AIR FORCEMINOT AFBNDCWTSato Travel800-697-7286
DTA 5 AIR FORCEGRAND FORKS AFBNDCWTSato Travel800-775-7286
DTA 5 AIR FORCEELLSWORTH AFBSDCWTSato Travel855-794-4316
DTA 5 AIR FORCEMCCONNELL AFBKSCWTSato Travel855-794-4302
DTA 5 AIR FORCEVANDENBERG AFBCACWTSato Travel855-794-4304
DTA 5 AIR FORCEWRIGHT PATTERSON AFBOHCWTSato Travel855-794-4306
DTA 5 AIR FORCEFE WARREN AFBWYCWTSato Travel855-794-4308
DTA 5 AIR FORCEBEALE AFBCACWTSato Travel855-794-4310
DTA 5 AIR FORCEANG PORTLANDORCWTSato Travel855-794-4312
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