Inside: Performance Based Management: Our Method, Our Success, Our Vision | The Impact of the Pandemic on the Travel Industry | Better Performance Tracking and a Compliance Tool Recode on the Horizon | Lights, Camera, Action! | Travelers are Helping to Shape the DoD Travel System Prototype | GovTravels 2021 Goes Virtual | Check Your Inbox. Defense Travel Enterprise Customer Satisfaction Survey Launches | We Want to Hear From You!