Local Level Travel Assistance
Local level support is usually provided by a site's Lead Defense Travel Administrator or other personnel with in-depth knowledge of DTS and DoD travel. Their guidance is based on the local business rules governing your organization.
Turn to local level support first, before reaching out the Travel Assistance Center (TAC). If the local help desk cannot resolve your issue, they may elevate it to the TAC. Note that some organizations allow only help desk personnel to contact the TAC.
Before reaching out to your local help desk, make sure your question hasn't already been addressed by the Frequently Asked Questions in TraX [login required] or training resources. You may also try consulting your Authorizing Official or a Defense Travel Administrator for a resolution.