Support

Travel Disruptions

Experiencing long wait times to speak with your TMC? Learn more about your options to navigate delays and cancellations. If you have had an issue with your TMC and wish to file a report post-travel, contact your local Transportation Management Office (TMO). The TMO may direct you to the appropriate Quality Assurance Evaluator (QAE), who monitors contractor performance.

Travel Management Company Assistance

Travel Management Companies (TMCs, or Commercial Travel Offices/CTOs as they're referred to in the Defense Travel System) arrange official travel on behalf of military and civilian travelers in accordance with DoD Instruction 5154. 31, Vol. 2 [whs.mil, PDF, 11 pages].

Contact Your TMC

You can find contact information for your TMC on your travel itinerary. If you need assistance after normal business hours, refer to the directory of TMCs below. Contact the TMC if:

  • An emergency or mission requirement demands short-notice travel (verbal orders of the Commanding Officer, or VOCO),
  • Official travel has begun and you need to make changes to your itinerary,
  • You need to return any unused paper tickets.

If travel has not yet begun, you can:

   Search     
Enter Search Value:
- without any prefix or suffix to find all records where a column contains the value you enter, e.g. Net
- with | prefix to find all records where a column starts with the value you enter, e.g. |Network
- with | suffix to find all records where a column ends with the value you enter, e.g. Network|
- with | prefix and suffix to find all records containing the value you enter exactly, e.g. |Network|

Click any column header to sort table data.
Servicing TMCCommands ServicedPhone (Toll Free/After-Hours)Phone (Collect)FAX2MailEmail
63rd Regional Support Command (RSC)63rd Regional Support Command (RSC)800-828-8712703-682-0933866-554-2392arcom63@cwtsato.com
63rd Regional Support Command (RSC)Presidio of Monterey DLIFLC800-828-8712703-682-0933866-554-2392arcom63@cwtsato.com
Aberdeen Proving Grounds (APG)Fort Meade800-300-8731703-682-7248855-568-8902aberdeen@cwtsato.com
Aberdeen Proving Grounds (APG)Foreign Counter Intelligence800-300-8731703-682-7248855-568-8902aberdeen@cwtsato.com
Aberdeen Proving Grounds (APG)Aberdeen Proving Grounds (APG)800-296-3074703-682-7203855-568-8902aberdeen@cwtsato.com
Aberdeen Proving Grounds (APG)Fort Detrick800-296-3074703-682-7203855-568-8902aberdeen@cwtsato.com
Aberdeen Proving Grounds (APG)Picatinny Arsenal800-296-3074703-682-7203855-568-8902aberdeen@cwtsato.com
Aberdeen Proving Grounds (APG)USPFO MaryLand800-296-3074703-682-7203855-568-8902aberdeen@cwtsato.com
Aberdeen Proving Grounds (APG)USPFO New Jersey800-296-3074703-682-7203855-568-8902aberdeen@cwtsato.com
Aberdeen Proving Grounds (APG)USPFO Delaware800-296-3074703-682-7203855-568-8902aberdeen@cwtsato.com
Army National Guard (HQ)Army National Guard (HQ)877-245-3256703-682-7224855-452-4879armynagu@cwtsato.com
COE Alaska (Elmendorf)COE Alaska (Elmendorf)877-567-7925703-682-7219844-771-4270coe.ang@cwtsato.com
COE WinchesterCOE Winchester800-265-9893703-682-7208877-304-0477coeusata@cwtsato.com
Fort BelvoirFort Belvoir866-480-0659703-682-7249866-228-2421ftbelmain@cwtsato.com
Fort BelvoirMilitary Intelligence RC866-480-0659703-682-7249866-228-2421ftbelmain@cwtsato.com
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   Search     
Enter Search Value:
- without any prefix or suffix to find all records where a column contains the value you enter, e.g. Net
- with | prefix to find all records where a column starts with the value you enter, e.g. |Network
- with | suffix to find all records where a column ends with the value you enter, e.g. Network|
- with | prefix and suffix to find all records containing the value you enter exactly, e.g. |Network|

Click any column header to sort table data.
Base or CommandStatePhoneTravel Management Company
MEPS - ALBANYNY833-946-2853CI Travel
MEPS - ALBUQUERQUENM833-946-2851CI Travel
MEPS - AMARILLOTX833-969-3401CI Travel
MEPS - ANCHORAGEAK833-415-1750CI Travel
MEPS - ATLANTAGA833-415-1762CI Travel
MEPS - BALTIMOREMD833-692-0531CI Travel
MEPS - BECKLEYWV833-969-3411CI Travel
MEPS - BOISEID833-692-0524CI Travel
MEPS - BOSTONMA833-692-0529CI Travel
MEPS - BUTTEMT833-946-1585CI Travel
MEPS - CHARLOTTENC833-946-2467CI Travel
MEPS - CHICAGOIL877-647-0088CI Travel
MEPS - CLEVELANDOH833-946-2858CI Travel
MEPS - COLUMBUSOH833-946-2859CI Travel
MEPS - DALLASTX833-969-3402CI Travel
Page 1 of 5First   Previous   [1]  2  3  4  5  Next   Last   
   Search     
Enter Search Value:
- without any prefix or suffix to find all records where a column contains the value you enter, e.g. Net
- with | prefix to find all records where a column starts with the value you enter, e.g. |Network
- with | suffix to find all records where a column ends with the value you enter, e.g. Network|
- with | prefix and suffix to find all records containing the value you enter exactly, e.g. |Network|

Click any column header to sort table data.
Travel AreaBase/Command or Location(s)StateTMCEmailPhoneFAX
SBTA-1 AIR FORCEBARKSDALE AFBLACI Travel 833-801-0838833-801-0831
SBTA-1 AIR FORCECAPE CANAVERAL SFSFLCI Travel 833-801-0836833-801-0829
SBTA-1 AIR FORCEPATRICK SFBFLCI Travel 833-801-0836833-801-0829
SBTA-1 AIR FORCEPETERSON SFBCOCI Travel 833-801-0835833-801-0828
SBTA-1 AIR FORCEUS SPACE COMMANDCOCI Travel 833-801-0835833-801-0828
SBTA-1 AIR FORCESCHRIEVER SFBCOCI Travel 833-801-0835833-801-0828
SBTA-1 AIR FORCEUSAF ACADEMYCOCI Travel 833-801-0834833-801-0827
SBTA-1 AIR FORCEBUCKLEY SFBCOTRAVCO (Subcontractor of CI Travel) 833-801-0791833-801-0786
SBTA-1 AIR FORCELOS ANGELES AFBCATRAVCO (Subcontractor of CI Travel) 833-801-0790833-801-0785
SBTA-1 AIR FORCEMALMSTROM AFBMTTRAVCO (Subcontractor of CI Travel) 833-801-0789833-801-0784
SBTA-1 AIR FORCETUCSON ANGAZTRAVCO (Subcontractor of CI Travel) 833-801-0788833-801-0783
SBTA-2 USMCMARFORRES- NEW ORLEANSLAAlamo 866-593-5509 COLLECT: 210-593-5509 
SBTA-2 USMCUSMC - BARSTOWCAAlamo   
SBTA-2 USMCMCAS YUMAAZAlamo   
SBTA-2 USMCDISA, TINKER AFBOKAlamo   
Page 1 of 6First   Previous   [1]  2  3  4  5  6  Next   Last   
   Search     
Enter Search Value:
- without any prefix or suffix to find all records where a column contains the value you enter, e.g. Net
- with | prefix to find all records where a column starts with the value you enter, e.g. |Network
- with | suffix to find all records where a column ends with the value you enter, e.g. Network|
- with | prefix and suffix to find all records containing the value you enter exactly, e.g. |Network|

Click any column header to sort table data.
Travel AreaBase or CommandLocationTravel Management CompanyPhone
DTA 5 AIR FORCE(WI CALL CENTER) FT. MCCOYWICWTSato Travel855-794-4923
DTA 5 AIR FORCE(TX CALL CENTER) SATTXCWTSato Travel855-794-4927
DTA 5 AIR FORCEANDREWS AFBMDCWTSato Travel800-705-7286
DTA 5 AIR FORCEANG AIR GUARD PRPRCWTSato Travel800-859-7286
DTA 5 AIR FORCETENNESSEE ANGTNCWTSato Travel800-641-2968
DTA 5 AIR FORCE(MI CALL CENTER) TACOMMICWTSato Travel855-794-4922
DTA 5 AIR FORCEMINOT AFBNDCWTSato Travel800-697-7286
DTA 5 AIR FORCEGRAND FORKS AFBNDCWTSato Travel800-775-7286
DTA 5 AIR FORCEELLSWORTH AFBSDCWTSato Travel855-794-4316
DTA 5 AIR FORCEMCCONNELL AFBKSCWTSato Travel855-794-4302
DTA 5 AIR FORCEVANDENBERG AFBCACWTSato Travel855-794-4304
DTA 5 AIR FORCEWRIGHT PATTERSON AFBOHCWTSato Travel855-794-4306
DTA 5 AIR FORCEFE WARREN AFBWYCWTSato Travel855-794-4308
DTA 5 AIR FORCEBEALE AFBCACWTSato Travel855-794-4310
DTA 5 AIR FORCEANG PORTLANDORCWTSato Travel855-794-4312
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