DTMO Passport Downtime

DTMO Passport, including Per Diem rates, will be inaccessible on August 12, 2026 from 1900 - 2200 ET for scheduled maintenance.

Support
Travel Disruptions

Experiencing long wait times to speak with your TMC? Learn more about your options to navigate delays and cancellations. If you have had an issue with your TMC and wish to file a report post-travel, contact your local Transportation Management Office (TMO). The TMO may direct you to the appropriate Quality Assurance Evaluator (QAE), who monitors contractor performance.

Travel Management Company Assistance

Travel Management Companies (TMCs, or Commercial Travel Offices/CTOs as they're referred to in the Defense Travel System) arrange official travel on behalf of military and civilian travelers in accordance with DoD Instruction 5154. 31, Vol. 2 [whs.mil, PDF, 11 pages].

Contact Your TMC

You can find contact information for your TMC on your travel itinerary. If you need assistance after normal business hours, refer to the directory of TMCs below. Contact the TMC if:

  • An emergency or mission requirement demands short-notice travel (verbal orders of the Commanding Officer, or VOCO),
  • Official travel has begun and you need to make changes to your itinerary,
  • You need to return any unused paper tickets.

If travel has not yet begun, you can:

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Travel AreaTMC NameBase/Command or Location(s)StateCountryBusiness Hours # (Toll-Free USA)Business Hours # (Local)After Hours #CollectFAXEmailWebsiteGroup Email
ARMY CONUSCWTSATO TRAVEL63RD REGIONAL SUPPORT COMMAND (RSC)CAUSA800-828-8712 800-828-8712703-682-0933866-554-2392arcom63@cwtsato.comwww.cwtsatotravel.com 
ARMY CONUSCWTSATO TRAVELPRESIDIO of MONTEREY DLIFLCCAUSA800-828-8712 800-828-8712703-682-0933866-554-2392arcom63@cwtsato.comwww.cwtsatotravel.comarcom63@cwtsato.com
ARMY CONUSCWTSATO TRAVELFORT MEADEMDUSA800-300-8731 800-300-8731703-682-7248855-568-8902aberdeen@cwtsato.comwww.cwtsatotravel.comaberdeen@cwtsato.com
ARMY CONUSCWTSATO TRAVELFOREIGN COUNTER INTELLIGENCEMDUSA800-300-8731 800-300-8731703-682-7248855-568-8902aberdeen@cwtsato.comwww.cwtsatotravel.comaberdeen@cwtsato.com
ARMY CONUSCWTSATO TRAVELABERDEEN PROVING GROUNDS (APG)MDUSA800-296-3074 800-296-3074703-682-7203855-568-8902aberdeen@cwtsato.comwww.cwtsatotravel.comaberdeen@cwtsato.com
ARMY CONUSCWTSATO TRAVELFORT DETRICKMDUSA800-296-3074 800-296-3074703-682-7203855-568-8902aberdeen@cwtsato.comwww.cwtsatotravel.comaberdeen@cwtsato.com
ARMY CONUSCWTSATO TRAVELPICATINNY ARSENALNJUSA800-296-3074 800-296-3074703-682-7203855-568-8902aberdeen@cwtsato.comwww.cwtsatotravel.comaberdeen@cwtsato.com
ARMY CONUSCWTSATO TRAVELUSPFO MARYLANDMDUSA800-296-3074 800-296-3074703-682-7203855-568-8902aberdeen@cwtsato.comwww.cwtsatotravel.comaberdeen@cwtsato.com
ARMY CONUSCWTSATO TRAVELUSPFO NEW JERSEYNJUSA800-296-3074 800-296-3074703-682-7203855-568-8902aberdeen@cwtsato.comwww.cwtsatotravel.comaberdeen@cwtsato.com
ARMY CONUSCWTSATO TRAVELUSPFO DELAWAREDEUSA800-296-3074 800-296-3074703-682-7203855-568-8902aberdeen@cwtsato.comwww.cwtsatotravel.comaberdeen@cwtsato.com
ARMY CONUSCWTSATO TRAVELARMY NATIONAL GUARD (HQ)VAUSA877-245-3256 877-245-3256703-682-7224855-452-4879armynagu@cwtsato.comwww.cwtsatotravel.comarmynagu@cwtsato.com
ARMY CONUSCWTSATO TRAVELCOE ALASKA (ELMENDORF)AKUSA877-567-7925 877-567-7925703-682-7219844-771-4270usacealaska@cwtsato.comwww.cwtsatotravel.comusacealaska@cwtsato.com
ARMY CONUSCWTSATO TRAVELCOE WINCHESTERVAUSA800-265-9893 800-265-9893703-682-7208877-304-0477coeusata@cwtsato.comwww.cwtsatotravel.comcoeusata@cwtsato.com
ARMY CONUSCWTSATO TRAVELFORT BELVOIRVAUSA866-480-0659 866-480-0659703-682-7249866-228-2421ftbelmain@cwtsato.comwww.cwtsatotravel.comftbelmain@cwtsato.com
ARMY CONUSCWTSATO TRAVELMILITARY INTELLIGENCE RCVAUSA866-480-0659 866-480-0659210-877-6812866-228-2421ftbelmain@cwtsato.comwww.cwtsatotravel.comftbelmain@cwtsato.com
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